A glimpse into my day job

Get into work. Open Outlook. Up pops a vendor tech guy on IM.

Tech guy: Hi. I sent you an email.
Me: I literally just got in. Reading it now.
Tech guy: *describes the problem in the email*
Me: *explains the stuff which happened to cause the problem*
Tech guy: Okay, could you respond to my email?

WHY DID YOU IM ME THEN
*rage*

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